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Guide

How Hendy cuts delay risks

Most holds come from the same few file problems. Fix them early and cargo leaves the terminal sooner.

Missing or mismatched papers

Invoice totals that disagree with the packing list, names that disagree with the importer on file, or a bill of lading that tells a different story from the commercial papers will stop the file until the papers agree.

Late or missing ACID

For many commercial sea imports, Egypt needs an ACID number from Nafeza before the goods leave the foreign port. A late number, or papers that omit it, is a common reason cargo sits while fees rise.

Nafeza and the ACID number →

Wrong product codes

Every item needs the right product code for customs. A code that does not match the goods triggers rechecks, questions, and delay. Vague descriptions create the same problem.

Product codes for Egyptian customs →

Late Form 4 or payment papers

Form 4 is the bank paper that proves you paid the supplier. When it is late, customs often will not release the cargo. Port storage then adds cost every day the file waits.

Form 4 and port storage →

Permits that were never started

Food, chemicals, and other controlled goods may need extra approvals. If the file assumes a permit that was never started, the shipment waits. Tell us the product early so we can flag what the file needs.

Inspection holds

Customs may release on papers alone, or they may inspect the cargo. Inspection is normal. Delay grows when the papers cannot answer the inspector's questions.

Customs inspection in Egypt →

Early filing and matching codes

We start papers and Egypt's trade filing before cargo arrives when the rules require it. We match product codes to the load. We chase missing papers before the terminal clock runs out.

Send the product, the port, and the arrival window. We will tell you what the clearance file needs.

Tell us about your next shipment